Encino Fireplace Shop

Melanie Forster ★★★★★ 2 months ago

I called to inquire if they had a service technician for my remote starter. They said they could refer me to someone but … More before they did, they offered to trouble shoot with me on the phone- THE NICEST PEOPLE! Amy and Bob were so kind. I'm so appreciative.

Berenice Giannini ★★★★★ a year ago

Fantastic service. Efficient and great prices. Fabulous customer service.

Cliff Frank ★★★★☆ a year ago

We had an excellent experience at Encino Fireplace Shop. The saleswoman that helped us was knowledgeable and patient with … More my 92 year old mother's questions. The shop is well laid out with good displays of various wood options.
We purchased a complete kit (wood, burner and remote control) for around $1,800, which is about what I had expected from my online research.
I would have given 5 stars but the kit did not include teflon tape (a few dollar item), it would have been nice to include or at least have mentioned it in the sales process and have it available at the store.

Violetta Mailyan ★★★★★ 3 years ago

Great service, great prices, no wonder they are highly recommended! Thank you for your advice

lior koskas ★★★★★ 2 years ago

The second I walked in the all drew was very helpful and friendly!
Araz understood exactly what we need and explained us … More what will be the best for us.
Great product!
Great customer service!

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4.2 49 reviews

Melanie Forster ★★★★★ 2 months ago
I called to inquire if they had a service technician for my remote starter. They said they could refer me to someone but … More before they did, they offered to trouble shoot with me on the phone- THE NICEST PEOPLE! Amy and Bob were so kind. I'm so appreciative.
Berenice Giannini ★★★★★ a year ago
Fantastic service. Efficient and great prices. Fabulous customer service.
Cliff Frank ★★★★☆ a year ago
We had an excellent experience at Encino Fireplace Shop. The saleswoman that helped us was knowledgeable and patient with … More my 92 year old mother's questions. The shop is well laid out with good displays of various wood options.
We purchased a complete kit (wood, burner and remote control) for around $1,800, which is about what I had expected from my online research.
I would have given 5 stars but the kit did not include teflon tape (a few dollar item), it would have been nice to include or at least have mentioned it in the sales process and have it available at the store.
Violetta Mailyan ★★★★★ 3 years ago
Great service, great prices, no wonder they are highly recommended! Thank you for your advice
lior koskas ★★★★★ 2 years ago
The second I walked in the all drew was very helpful and friendly!
Araz understood exactly what we need and explained us … More what will be the best for us.
Great product!
Great customer service!

View Reviews

Melanie Forster ★★★★★ 2 months ago
I called to inquire if they had a service technician for my remote starter. They said they could refer me to someone but … More before they did, they offered to trouble shoot with me on the phone- THE NICEST PEOPLE! Amy and Bob were so kind. I'm so appreciative.

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